Today was a great day at H-E-B! This evening I decided to visit the HEB at Lakeline, one of the best HEBs in North Austin. #659, is an newer HEB Plus, built a few years ago to replace the old HEB at 183 and Lake Creek. Like HEB #639 and other modern HEBs, #659 has high ceilings, a chef, a deli, a high-end cheese section, and a small café. I used to love coming this café during the day and ordering a small coffee for $1with unlimited refills. The food is decent, but is limited to sandwiches and cold sides. The reason I came to this HEB is that I was excited to try out the new automated scanning machine.
The automated scanning machine (see picture) is a 15 ft long conveyor belt that divides into two checkout counters. The items are placed at the head of the belt. They then pass under the scanner, a ring which uses 3-D scanning technology to ring up the item. Once through, the items are directed toward a bagging area where they can be bagged. When the customer has finished loading their items, they place a special tag on the belt, which signals the end of the order and switches the belt to the other side.
Since I was just testing the new feature, I placed a single item on the belt and walked over to the right bagging counter to interview the cashier. "The scanner is cool, when it works," explained the cashier . There are a few downsides to this machine. First of it can only scan fruits or vegetables that are pre-weighed, and labeled. It also cannot scan large items that you would normally leave in the cart, like bulk bottled water or televisions. Also I was surprised when the cashier told me that he preferred smaller orders over bigger ones. "If we're not paying attention, the items get backed up [beyond the switch]," he explained.
All in all, I would still prefer to take my groceries to a regular old checkout counter. The system did not seem much faster that the traditional manual scanner, but I am sure it save on labor costs or something. If you are in a special mood and want to take a ride on the automated system, remember no produce and no long orders. Heck, it is a little fun after all.
![](https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgJp0ubQSrbF3ctDN7-VadZQE9d-YLViuYz7OITdK3SSUhpTIDgtfSpsAVHbhhsveyd2Q5omCpriGDfijbVowRvCnor0FxAbPdH2iTNAk7UOSTi6lgLZXCD6UtjnEx5WyJc3B3QB6xT2fg/s640/ScanningMachine.png) |
The new automated scanning system at HEB #659 |
After heading home from HEB Lakeline, I remembered that I had forgotten something! Of course that just means another trip to HEB for me, so I pulled off of I-35 and went to HEB Hancock #425. There I ran into my friends, O, V and T. Since T is a regular here, I asked him about a few of the unique features #425 has to offer. Again T recommended to extensive vegan and alternative food section. Sitting just north of the beer and south of the bulk sections, the alternative food section is an menagerie of vegan favorites, gluten-free substitutes, and holistic food options. Fair warning, the bulk food section is closed off from the hours of 9PM-6AM. So you must take the south path into this area if you are shopping at night.
T and I also discussed the overall layout of #425. We both agreed that the number of entrances, 3, was a bit excessive. Also if you prefer to shop with one of the mini carts, they are only available at the middle entrance so plan accordingly. I also found that the oddly designed center section-bulk/vegan, beer/wine and flower/ballon made traveling north-south in that area a bit difficult. On the way out, my friends and I each took a turn spinning the HE-Buddy wheel. Well, that's the news from HEB Hancock. Hope you all have an H-E-Best day!